Home Media Stories Strive to Exceed Your Expectations
Strive to Exceed Your Expectations

"I choose RIIFO because it gives me the opportunity to work with people I like and respect. Everything we do is just to build something great and exceed customers’ expectations here in the US market." Tim Hoffman, a Sales Director at RIIFO US, said. 

When Tim's face appeared on screen, sweat was still dripping from his forehead. He helped to unload the trunks just now. " "How we balance growing demand with supply chain capacity is the biggest challenge we face. However, we want to make sure we do not just meet but exceed the overall service levels." He, thus, often joins to work in coiling rolls of PEX Pipe by hand to help alleviate supply chain delays or going the extra mile for a customer in need of a solution. 

"This is a great team. Everyone is energetic and passionate for a common goal--exceeding customers' expectations as a true market partner in the piping industry. I am very excited to be a part of such a strong team. " Tim shows a smile from the heart when talking about RIIFO US Team. 

The US piping industry is strong and will continue to grow, as will the construction industry in general. The need for clean and efficient drinking water will continue to be of utmost importance to the US construction market. With a mentality of "whatever it takes" to get the job done, Tim and his team members always strive to provide professional and thoughtful services to customers in the US market.